"Dreamtime know and fundamentally understand the business of Christmas and its crucial importance in any shopping centre. They deliver first rate customer service and have a highly professional approach to all aspects of the work. The customer’s experience is one to be remembered for all the right reasons and, as a direct consequence, the centre's own reputation is enhanced through their responsibility for producing one of those extra special family moments which are treasured for a lifetime."
Jackie Tracey
Commercial and Events Manager
thecentre:mk, Milton Keynes
"I have been involved with Grottos and Father Christmases for a number of years and since moving to Dreamtime to manage our Grotto I have been extremely impressed by their commitment and professionalism. They take the hassle out of the day to day running and organisation of staff and gifts. If you were looking to a smoothly run grotto I would have no hesitation in recommending them."
John Forward
Centre Manager
Regent Arcade Shopping Centre, Cheltenham
"Dreamtime completely transformed Christmas for The Harlequin. We had been running a popular Christmas Grotto for a number of years, but received numerous shopper complaints about the running of the Grotto, queuing and the attitude of the staff. For the last two years we have been using Dreamtime and have been incredibly impressed with the management team, quality of children's gifts and the performance of the staff at the Grotto itself. We only now receive positive feedback from our shoppers and Grotto visits have increased dramatically in the last two years."
Chrissy Dawson
Marketing Manager
The Harlequin Shopping Centre, Watford
"Dreamtime have managed the Christmas grotto at The Mall Luton a number of times over the past few years and we have always found them to be flexible and extremely professional meaning we don't have to worry about a thing. Their on site teams are great with our customers, especially children, whilst the office teams keep us up to date with everything that's going on. Exactly what we want at the busiest time of the year!"
Lavinia Holland
Marketing Manager
The Mall, Luton
"We have used Dreamtime for many years now. They take all of the worry and stress out of running our grotto leaving us to concentrate on running the rest of the centre at the busiest time of the year. They’re angels more than elves!"
Teresa Walden
Business Development Manager
Brent Cross Shopping Centre
"I have worked with Dreamtime for nearly a decade now and have always found them to be extremely responsive to my needs, come back to me with information when they say they will and thoroughly nice people to work with."
Elizabeth Sewell
Marketing Manager
Victoria Shopping Centre, Nottingham
"The Management Team at The Mall Eastgate have worked with Dreamtime Events for many years and always value their experience and professional service.
The team at Dreamtime manage every aspect effectively making the biggest event of the year go smoothly. Father Christmas and his Elves are always of the highest standard making the Grotto experience for all of our shoppers even more magical."
The Mall Management Team
The Mall Gloucester
"The Mall Norwich has worked with Dreamtime Events for 5 years now. I have always found their staff to be very polite, professional and courteous, hence why I continue to use them each year. We consistently get complimented on how realistic the Santa's are from parents and on the variety of gifts provided. I would highly recommend Dreamtime Events to anyone looking for a company to run their grotto."
Victoria Haversham
Marketing Manager
The Mall Norwich
"Dreamtime has been managing our grotto for several years. The service we receive is always very professional. Issues are resolved quickly and satisfactorily. We know that the management of our grotto is in safe hands."
Sandrine Rutter
Marketing Manager
The Potteries Shopping Centre, Stoke on Trent
